Contact us | Consumer Financial Protection Bureau
Whether you have questions about the Consumer Financial Protection Bureau (CFPB), or about a consumer financial product or service, or you want to submit a complaint, start here. We’ll point you in the right direction.
One of the primary functions of the Consumer Financial Protection Bureau (CFPB or Bureau) is collecting, investigating, and responding to consumer complaints. 1 The Office of Consumer Response (Consumer Response), created by the Bureau under the Dodd-Frank Wall Street
Consumer Financial Protection Bureau (CFPB) received approximately 1,287,000 consumer complaints and sent more than 820,000 complaints to approximately 3,200 companies for review and response. The CFPB monitors complaints to assess risk in consumer financial markets and to prioritize agency action. In 2022, the CFPB observed:
The CFPB works to support financial inclusion and access to financial products and services for special populations identified in the Consumer Financial Protection Act. These include servicemembers and veterans, older consumers, students, and tra ditionally underserved consumers and communities.
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer financial markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
Debt Collection model forms and samples | Consumer Financial …
Editable versions of the forms are provided on the Bureau’s Debt Collection GitHub page.
The Consumer Financial Protection Bureau (CFPB) was established on July 21, 2010, under Title X of the Dodd-Frank Wall Street Reform and Consumer Protection Act Public Law No. 111 - 203 (Dodd-Frank Act).
Consumer Financial Protection Bureau 1 of 4 CFPB Rewards Highlights CFPB offers Rewards–that is, a comprehensive pay and benefits package designed to meet the diverse needs of our workforce and attract and retain great people who will provide great service! Health & welfare Medical and Prescription Drug Coverage through Federal Employee
The survey’s association with the CFPB Consumer Credit Panel (CCP), an anonymized sample of credit bureau records, provides further insights into BNPL users’ experiences with traditional forms of credit. Finally, we explore consumer use of alternative financial services such as payday or pawn loans using survey responses.
The Consumer Financial Protection Bureau (CFPB) expects supervised banks and nonbanks to oversee their business relationships with service providers in a manner that ensures compliance with Federal consumer financial law, which is designed to protect the interests of consumers and avoid consumer harm. The CFPB’s exercise of its supervisory