Costco.com Self Service Return Exclusions
Many of the items from the categories below cannot be returned through Self Service on Costco.com: Special Order Kiosk items - countertops, custom flooring, garage doors, home organization and closets, generators, HVAC systems, water treatment, solar, gutters, water heaters, etc. Optical items.
Find a Warehouse - Costco Customer Service
Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.
Where can I get more information on recalls and product notices?
Body. We take your well-being — both physical and financial — very seriously. We believe that if the safety, reliability, or functionality of a product you purchased with us has been proven otherwise, you have a right to know. To that end, we always release information regarding recalls and product notices via the Recalls page as soon as ...
What is Costco’s major appliance return policy? - Costco Customer …
What is Costco’s major appliance return policy? Costco will accept returns within 90 days from the date you receive the following Major Appliances: In addition, we extend the manufacturer’s warranty on Major Appliances to two years and our Costco Technical & Warranty Services provides free warranty assistance on these items*. The specifics ...
Contact Us - Costco Customer Service
Use our Price Adjustment Form. Update your Costco.com account and Costco Membership information. Share your Feedback. Chat Us. Select the Chat Us option on this page. *Hours vary by department. Give Us a Call Hours vary by department. Corporate Mailing Address PO Box 34331 Seattle, WA 98124. Print.
Return or Replace your Costco.com Online Order
To request a return or replacement on Costco.com: Log into your account through Sign In / Register. Select Orders & Returns. Choose the Return or Replace Items button next to the appropriate order, and follow the prompts to complete your return or replacement request. Receive your return label immediately or schedule a pickup (where eligible).
What is Costco’s return policy? - Costco Customer Service
On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund your purchase price*, with the following exceptions: Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise ...
What are Costco’s hours of operation? - Costco Customer Service
For the hours of our warehouse services, such as gas station, pharmacy, optical department, etc., find your desired warehouse location and select the Store Details section. Any service with only a phone number has the same hours as the warehouse. The Costco app is another way to find our locations’ hours. It’s free to download on the iTunes ...
Membership Scanners at Warehouse Entrances - Costco Customer …
Over the coming months, membership scanning devices will be used at the entrance door of your local warehouse. Once deployed, prior to entering, all members must scan their physical or digital membership card by placing the barcode or QR Code against the scanner*. Guests must also be accompanied by a valid member for entry.
Digital Membership Card - General FAQs - Costco Customer Service
To download your Digital Membership Card: Download the newest version of the Costco app from the App Store® or the Google Play™ store. Launch the Costco app, then tap the Card icon at the bottom of the screen. The login page will appear. Follow instructions on the login page to sign in with an existing Costco.com account.