536 Call Center jobs available in New York, NY on Indeed.com. Apply to Call Center Representative, Customer Service Representative, Bilingual Customer Service Associate and …

As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your …

Jul 22, 2025 · What is a Call Center Agent? A call center agent, also referred to as a call center representative, a customer service representative (CSR), or a contact center agent, is a …

Jul 10, 2024 · What is a contact center agent (call center agent)? A contact center agent is a person who handles incoming or outgoing customer communications for an organization. A …

Jul 30, 2025 · Strengths and weaknesses of call center agents can make or break your CX. Discover the 12 traits to look out for, or avoid, when you're hiring agents.

Call center agents are the frontline representatives of any business that interacts directly with customers. Their call center duties include handling inbound calls, making outbound calls, …

Call center agents ensure customer inquiries are promptly and satisfactorily dealt with. This post provides detailed information on the call center agent job description, including key duties, …

As a call center agent, your role revolves around engaging with a company's clients to ensure satisfaction and provide assistance. You serve as a crucial link between the client and the …

Sep 16, 2025 · In this guide, we’ll break down exactly what the duties and responsibilities of a call center agent are, the skills they need, and how the role is evolving. Whether you’re a manager …

Jul 10, 2022 · In this article, we explore everything about the essential competencies needed to become a call center agent, including training and the specific duties agents perform.