Amazon Connect is an AI-powered application that provides one seamless experience for your contact center customers and users. It's comprised of a full suite of features across …

Jun 27, 2025 · Welcome to the ultimate AWS Connect guide – covering everything you need to know about one of the most reliable, flexible, and intuitive contact center solutions around.

This workshop is best suited for those new to Amazon Connect, IT decision makers, line of business stakeholders, or those responsible for contact center configuration and management.

Accelerate innovation at lower cost with Amazon Connect, an AI-native contact center from AWS. In one click, enable native AI across all channels and every customer interaction without …

Apr 29, 2025 · AWS Connect is a cloud-based contact center service offered by Amazon Web Services (AWS). It allows businesses to provide customer service through voice calls, chat, …

Jan 9, 2019 · Amazon Connect is an Amazon Web Services (AWS) public cloud customer contact center service. Amazon Connect enables customer service representatives to respond to …

Amazon Connect is a cloud-based contact center service that enables organizations to establish and manage contact centers in a scalable, efficient, and flexible manner.

To use Amazon Connect we’ll need a user directory which we can create in the add instance wizard. Use a unique name for the URL like ai-services-workshop-<myname>. Create an …

Helps you get started using Amazon Connect. Learn how to provision, configure, monitor, and scale a virtual contact center.

What is AWS Connect? In this essential guide, we’ll cover Amazon Connect key features, benefits, how to get started, pricing, frequently asked questions, and more.