This document provides an overview of communication skills. It defines communication as a process of exchanging meaning between individuals through symbols, signs and behavior.

As you read through this introductory chapter, you are encouraged to take note of aspects of communication that you haven’t thought about before and begin to apply the principles of …

There are many reasons why interpersonal communications may fail. In many communications, the message (what is said) may not be received exactly the way the sender intended. It is, therefore, …

Let us look at some common definitions of communication. Communication has been defined differently in various ways by different people. According to Louis Allen, “Communication is the sum of all things …

Feedback: It is an integral component in the process of communication. It is reply/comment/answers/response of the receiver to the sender's message. Effective communication …

Aug 29, 2025 · Communication notes are documents or records that contain information about interactions between individuals, groups, or organizations. They can take various forms, such as …

Sep 23, 2025 · These Communication Skills notes are carefully prepared for your academic success. Whether you want to revise quickly before exams or understand important concepts in a simple way, …

0.1 Introduction If you’re like most people taking their first course or reading your first book in interpersonal communication, you may be wondering what it is that you’re going to be studying. …

After you know your audience, you need to define your purpose. What do you want your audience to do after receiving your message? What do you hope to achieve? Once you know your purpose, it …