Across the internet, skiers and snowboarders swore off buying an Epic Pass and Vail Resorts (MTN) stock after Park City Mountain buckled under the weight of the holiday crush, a storm and a ski patrol and safety worker strike.

News of the investigation came just before Vail extended an olive branch to the public with an apology for the operational failures during the strike. The post Vail Resorts Is Under Investigation Following Park City Ski Patrol Strike first appeared on The Inertia.

Vail Resorts says it will offer a discount on next year's pass to anyone who skied or snowboarded at Park City Mountain during the patrol strike between Dec. 27 and Jan. 8.

Vail Resorts CEO Kirsten Lynch said Jan.16 the company is pleased to have reached an agreement with the Park City Professional Ski Patrol Association, ending the nearly two-week strike over increased wages and benefits.

The credit comes in the form of a 50% credit per day skied or snowboarded at Park City Mountain between Dec. 27 and Jan. 8, which can be put toward a 2025-26 pass of equal or greater value to a 2024-25 pass.

Park City Mountain Resort is offering credits to skiers who visited during a 13-day ski patrol strike that brought chaos to the mountain during the busy holiday tourism season. Why it matters: It's a significant — and rare — concession to customers in an industry that faces mounting accusations of greed as resort conglomerates eliminate their competition.

The Utah resort apologized over the disruption and is offering credits to pass holders, while skiers are suing Vail Resorts over the bad experience.

The owner of Park City Mountain is now offering credits toward future purchases to people who skied or snowboarded at the resort during the now-settled ski patrol strike.