Workiva Inc. (NYSE:WK) the platform that powers transparency, accountability, and trust, today announced the appointment of ...

Zendesk is one of the world's leading customer service platforms, currently wielded by major UK retailers including Tesco, ...

Spotify continues to evolve with new features that enhance your listening experience, but many users miss these updates among the constant stream of app changes. From major AI improvements to ...

Real-World Impact: The Results Are In Will Zendesk’s new AI agents and Resolution Platform really make a difference? It is often a question asked when anyone releases new features and products.

2025-03-26T17:05:00.824Z A new AI Insights Hub is also joining the Zendesk portfolio to centralize all of the AI features that are active across a company's customer service environment and ...

Zendesk Relate 2025 will take place from March ... and integrating AI-driven tools for better customer interaction. The conference features workshops, expert sessions, and networking opportunities ...

In October 2023, Local Measure raised another $7.9 million to roll out generative AI features. These moves help set Local Measure on its path to this week’s momentous deal with Zendesk ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Zendesk is best known for its ticketing system, automation features, and integrations, making it a fan favorite for thousands of SMBs globally. While Zendesk Suite provides seemingly everything you ...

Zendesk is a powerful helpdesk tool — but does it have the features your company needs? Find out here with our breakdown of features, pricing, and more. You may know Zendesk as the first (and the ...

with hackers abusing simple program features to engage in “pig butchering” scams to trick people out of their money. Zendesk allows users to register free trial accounts which, in turn ...