CEM Africa Summit, taking place at Century City Conference Centre in Cape Town, is more than an event, it is a glimpse into ...

Building on the momentum of the recently launched Zendesk Resolution Platform, a complete AI-first solution that integrates ...

Zendesk already has 10,000 customers using AI — over 10% of the customer base — and expects that number to grow to 20,000 by the end of the year. Like all CX vendors, the company is moving fast to ...

Harness Zendesk's AI and workflow capabilities alongside TTEC's CX transformation expertise to enhance automation, agent augmentation, and operational efficiency for existing and future clients.

Customer Experience Africa Summit (CEM), hosted by Vuka Group on 12 – 14 August 2025 at Century City Conference Centre in ...