Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or ...

Amazon is finally fulfilling some unresolved returns and issuing refunds to consumers. Will you get paid? Here's what to know ...

Amazon is refunding some customers who returned items but never received payment - and some have reported receiving refunds ...

Like the other big carriers, Verizon offers a lower-cost prepaid service, Total Wireless. Sure, you save money, but is it ...

We've reached a point where customers won't wait even a few seconds for an app to load or a login to work. In this new era of digital impatience, CIAM platforms have become business critical, serving ...

Never share your OTP with anyone over calls or messages — even if they claim to be from a legitimate brand. Cross-check any ...

I am partially disabled and now have to order my food from Amazon Fresh in Moorpark. In the past, it has been delivered with moldy cheese in the packages and past the expiration dates on prepared ...

In short order, a scammer took over his cell phone. Part of what happened next is the story you’d expect — the fraudster ...

VARON, a trusted name in respiratory care and oxygen solutions, has launched a new customer integration initiative aimed at ...

Amazon is expected to pay about $2.5 million for 34 acres in the business park northeast of Redding Regional Airport.