Calabrio Highly Commended at The CX Awards 2025 for its Workforce Engagement Management Platform. contact centre awards ...

More than virality, YouTube Shorts drives lasting impact. Stand out with platform-specific tactics TikTok and Reels can’t match.

Infosys unit rolls out RTO guidelines for effective delivery; reiterates 10-day WFO policy Shilpa Phadnis / TNN / Mar 7, 2025, 21:23 IST ...

WPP’s WFO mandate: Is adland’s WFO rule a creative boost or a bust? Is office comeback about boosting productivity or just companies yearning for the good old pre-pandemic office days?

NICE named market share leader in DMG Consulting’s in-depth analysis of WEM suite vendors NICE (Nasdaq: NICE) is recognized in DMG Consulting LLC’s Contact Center Workforce Optimization/Workforce ...

“We are thrilled to be recognized by DMG Consulting as the WFO/WEM market share leader and will continue to focus on innovating solutions to improve our Workforce Engagement suite for ...

NICE is the market leader in sales of WFO/WEM solutions with a market share of 33.4 percent. DMG Consulting noted the increase was driven in large part by strong sales of NICE’s cloud-based ...

Last year was an excellent one for sales of workforce optimization/workforce engagement management (WFO/WEM)-related systems and applications. This positioned vendors to invest heavily in their ...

Two months into the job, the head of the Washington Field Office (WFO) of the FBI, is “concerned all the time” about a diverse group of threats facing the region. Terrorism, spies and a wide ...

Verint Workforce Engagement ™ achieved top customer satisfaction scores (5.0 out of 5.0) in 11 Vendor Satisfaction categories including: WFO/WEM product suite, implementation, training ...