Its WFO/WEM capabilities are “very complete and comprehensive,” according to Dick Bucci, founder and chief analyst at Pelorus Associates. “As the first company to even launch a workforce scheduling ...

Last year was an excellent one for sales of workforce optimization/workforce engagement management (WFO/WEM)-related systems and applications. This positioned vendors to invest heavily in their ...

DUBLIN--(BUSINESS WIRE)--The "2021 Workforce Optimization/Workforce Engagement Management Mid-Year Market Share Report" report has been added to ResearchAndMarkets.com's offering. This 17th annual ...

NICE (Nasdaq: NICE) is recognized in DMG Consulting LLC’s Contact Center Workforce Optimization/Workforce Engagement Management Market Share Report as ...

Dublin, Nov. 30, 2021 (GLOBE NEWSWIRE) -- The "2021 Workforce Optimization/Workforce Engagement Management Mid-Year Market Share Report" report has been added to ResearchAndMarkets.com's offering.

Calabrio Highly Commended at The CX Awards 2025 for its Workforce Engagement Management Platform. contact centre awards ...

Verint ®, The Customer Engagement Company™, today announced that it has been recognized as a market leader in DMG Consulting’ s latest Contact Center Workforce Optimization Market Share Report.*.

Calabrio, a leading provider of customer engagement and analytics software, today announced that Gartner, Inc. has named the company as a Visionary in the January 2017 Gartner Magic Quadrant for ...

Dublin, May 15, 2020 (GLOBE NEWSWIRE) -- The "North American Contact Center Workforce Optimization Market" report has been added to ResearchAndMarkets.com's offering. Workforce optimization (WFO ...

Verint ® (NASDAQ: VRNT), The Customer Engagement Company ®, today announced its achievement of perfect scores in multiple customer satisfaction categories in DMG Consulting LLC’s 2022-2023 ...

Dublin, Nov. 30, 2021 (GLOBE NEWSWIRE) -- The '2021 Workforce Optimization/Workforce Engagement Management Mid-Year . عربي. Log in. Remember Me ...