Smartphone hacking is on the rise, and scammers are using simple tricks like fake messages, scam calls, and malicious apps.

We grab them first thing in the morning (okay, we’re working on this!), panic when the battery hits 10 percent, and use them for literally everything from ordering food to finding our soulmate on ...

When states like California try to regulate broadband, mobile, and VoIP like the rotary telephone, it is bad for consumers, ...

It's a delicate balance using customer data to create memorable experiences without jeopardizing the relationship you’ve ...

We've reached a point where customers won't wait even a few seconds for an app to load or a login to work. In this new era of digital impatience, CIAM platforms have become business critical, serving ...

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be.

Key Takeaways OpenPhone offers shared numbers, CRM integration, and AI summaries, ideal for small businesses needing ...

Like the other big carriers, Verizon offers a lower-cost prepaid service, Total Wireless. Sure, you save money, but is it ...

If you're looking for a simple way to connect with customers, adding WhatsApp chat to your website might be one of the ...

Consumer Reports says you could save up to $500 a year, without sacrificing the coverage or reliability you depend on.

You can also do yourself a favor and set the stage for a more profitable exchange by paying your bills on time. Once you've ...

AVOXI, a global leader in cloud voice software for contact centers, announced the expansion of its international cloud voice ...