Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Most companies fail to deliver the empathy customers want, and that failure is costing them loyalty and growth. A global ...

Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

This press release corrects and replaces the previous release distributed November 11, 2025 at 3:10 pm ET. The previous release contained an incorrect name in the quoted in the Central Pennsylvania: A ...

The relationship between a customer and a business can last a lifetime. Thanks to Michael Jordan, my first basketball shoes were Nike, and even though it's been a decade since I was involved in the ...

Florida Power & Light Company (FPL) received the 2025 ReliabilityOne® National Reliability Award from PA Consulting for delivering outstanding service reliability to more than 6 million customer ...

“There was a lot of pushback from some of the higher level executive management team,” Farrell noted, “At the time…there were ...

Award celebrates consulting firm's excellence in delivering transformative Oracle solutions for global enterprises ...

The firm receives its second consecutive client certification and seventh consecutive advisor certification Ameriprise Financial, Inc. (NYSE: AMP) has once again been recognized by J.D. Power for ...

Manor Works Painting, a family-owned residential painting company serving Northern Virginia since 1998, today announced that it had received a growing number of highly positive customer reviews. The ...