If you have a tax ... on IRS forms. If you’re able to find the correct phone number for your specific question, you can sometimes get an answer faster than you can through the main customer ...

Lesser-known IRS customer service ... You can call the main IRS phone number Monday through Friday, 7 a.m. to 7 p.m. local time. The agency's average telephone service wait time is three minutes ...

Nobody looks forward to contacting the IRS, but sometimes ... some or all of your tax refund. For questions about your offset, contact the Bureau of the Fiscal Service at 800-304-3107 or TTY ...

If you've ever tried to get in touch with the IRS during tax season, you know it can be a nightmare. There just never seems ...

Others are more ambitious: continuing to explore ways to create a government-operated electronic free-file tax ... customer service and hiring processes. Her memo sent instructions to IRS ...

introduced legislation supported by the American Institute of CPAs to improve customer service at the Internal Revenue Service, including a dashboard to inform taxpayers of backlogs and wait times for ...

The Internal Revenue Service ... customer service and systems last year, but it's still facing challenges with processing tax returns on time, according to a new report. The report, released Thursday ...

The Internal Revenue Service ordered most of its approximately 20,000 customer service employees ... times for taxpayers at the height of tax season. The IRS offered no official comment on ...

want the IRS to make it easier for people to go online to get information about refunds, respond to IRS questions and more. The pair have introduced the Improving IRS Customer Service Act to push ...

Taxpayers should report suspected tax scams to the IRS. The agency notes that taxpayers who get a request in the mail or by phone can always contact IRS customer service to authenticate it.

Taxpayers successfully reached a human about 31% of the time this tax season, according to the agency’s own taxpayer advocate. Despite this, the IRS rated its service a score of 88%, up from a ...