When it comes to managing IT needs, understanding the difference between IT support and IT helpdesk services is crucial. Both ...

Crow Canyon Software, a Microsoft 365 Business Applications Partner, announces the release of AI-powered ticket routing for NITRO Help Desk.

ZEPIC remains dedicated to reimagining business-customer interactions and facilitating hyper-personalized customer engagement.

Yubico has announced the release of its YubiKey Bio Series – Multi-protocol Edition keys, expanding phishing-resistant authentication options for enterprises. The new biometric security keys, which ...

NEW YORK and BRUSSELS, Nov. 14, 2024 /PRNewswire/ -- Collibra, the Data Intelligence company, today announced it has been named a Leader in the IDC MarketScape: Worldwide Data Intelligence Platform ...

“After several months of robust field testing at multiple providers, MITC is proud to announce the general availability of our AI Help Desk, MITCH. MITCH will allow DSPs to receive direct support and ...

Scammers are using increasingly sophisticated ways to lure unsuspecting victims, and some are impersonating an email help ...

Lionel wanted to tell store workers that knives and lasers don't mix. "I'd like to say we just told everyone to stop taping ...

National law firm Freeths has acted on the sale of IT Support Desk Limited (ITSD), an IT services provider offering remote ...

Go to the top of the class with Episode 620 of the top-rating Tech Guide podcast hosted by editor Stephen Fenech so you can ...

Causeway Coast and Glens Borough Council says staffing issues have led to a ‘wear and tear’ on planned maintenance of council ...

Years of listening to loud music probably hasn’t helped. But for some people, popping in a pair of AirPods just might help.