Getting locked out of one's Facebook account is a common occurrence and happens when most unexpected. Although users used to be able to get in touch with Trusted Contacts in order to access their ...

CHICAGO (WLS) -- The ABC7 I-Team is helping small business owners who rely on Facebook to make money. They said when they got locked out of accounts, they couldn't get answers from the social media ...

Earlier this month, a couple of Facebook users got an email titled "Your account requires advanced security from Facebook Protect," telling them that they need to turn on the Facebook Protect feature ...

A Western Pennsylvania small business was locked out of its own Facebook store, unable to access thousands of dollars in sales. Business owner Susan Hougelman said she has been unable to get any help ...

CBS13 has seen a surge in complaints about this problem: Viewers' Facebook accounts getting hacked and then banned. In the Case of the hacked Facebook Page, Roy told us his account got hacked back in ...