What we label “small talk” is anything but small. It is: The lever of relational power used to open collaboration. By ...

Dear Boundaries: Something general and meaningless can help divert small talk such as this. “Oh, not sure” or “enjoying it, I ...

Someone invariably asks me, “so what are you doing the rest of your day?” I find that to be very intrusive from someone I don ...

"I understand they have been trained, so it isn’t necessarily their fault, but I need a better response than 'who wants to ...

The Wisconsin Department of Transportation celebrates recent recognition from the American Association of State Highway and Transportation Officials and the American Association of Motor Vehicle ...

Casual conversations can sometimes take an unexpected and awkward turn. This woman, who was working as a cashier, started a small talk with a customer. She even joked in the beginning, but later found ...

MIAMI--(BUSINESS WIRE)--Fibernow, a leading fiber broadband provider backed by DigitalBridge Group (NYSE: DBRG), has implemented a series of strategic enhancements to its customer service operations, ...

Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding my work at Lifehacker as a preferred source. The fall shopping season is upon ...

Small talk gets a bad reputation, but it’s really just the opening lines of connection. The difference between an awkward exchange and a meaningful one often comes down to a single phrase. For many of ...

We’ve all been there. Whether it’s checking out at a store or trying to lull the awkwardness when meeting someone new, small talk has been used by all of us. For some people, having these little ...

AscendArc CEO Chris McLain (right) with KT Sat CEO Young-soo Seo following the signing of the anchor small GEO satellite agreement. Credit: AscendArc TAMPA, Fla. — Portland, Oregon-based AscendArc has ...

(ABC 6 News) – It was a pretty special day on Friday at Hy-Vee Rochester stores, as two employees were honored with the 2025 Legendary Customer Service Award. The award is given out to only 14 ...