Near-term debt obligations could hamper Q1 2025 earnings for Pegasystems, but robust contract value might bolster sentiment.

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

UPS's stock tumbled 17% in midday trading, putting it on track to break the current record selloff of 12.1% seen on July 23, 2024. It was by far the biggest decliner in the S&P 500 index SPX and was ...

By consolidating fragmented information into a single, unified view, organizations can enhance customer relationships, ...

With wallets still tightening, consumers have been careful about where they spend their dollars dining out. Guests worldwide ...

CEDAR FALLS, Iowa, Jan. 29, 2025 (GLOBE NEWSWIRE) -- CBE Customer Solutions is excited to announce Rachel Rybicki as the new Chief Client Success Officer. Bringing 25 years of BPO experience and a ...

Curtis Schmidt, CEO of RAPP MENA, gives Communicate exclusively his thoughts on Customer Relationship Management and Cultural Integration.

SBI Life Insurance campus placement drive on February 11, 2025, and apply for permanent roles like Unit Manager and Business ...

Jeffrey Dobyns, the president of SageSpring Wealth Partners, says he and his colleagues were looking for greater freedom to ...

BlackSky Technology ( BKSY 6.38%) shares soared 11.2% through 10:55 a.m. ET Tuesday after the company announced it has just signed a "strategic international defense sector customer" (yet to be ...

Rolling out price changes can involve a significant amount of manual work on the part of a SaaS provider’s finance team.