The 54 winning counties in this year’s survey are incorporating community feedback into their plans, ensuring responsible AI use, maturing their data programs and navigating challenges without ...

Texans can honor veterans in the spirit of thanks as Thanksgiving approaches and year-round by participating in the ...

Company Reaffirms New Product Programs, Expanded Call Center Capacity, and Sprint to 1,500 Stores to Accelerate Revenue Growth.

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

The Restoring Access to Detainees Act affects immigrants who are placed in Customs and Border Protection or Immigration and ...

Lexicon Pharmaceuticals targets a turnaround with sotagliflozin, LX9851, pilavapadin, and partnerships offering multiple ...

Manistee County seniors in need of emergency food can stop in or call the senior center at 231-723-6477 to speak with a staff ...

Transform your call center QA program from a punitive tool into a strategic asset by implementing coaching methodologies that ...

As jobs disappeared, young people left for big cities, but there’s a push to bring businesses back and spark a true rural ...

U.S. Immigration and Customs Enforcement plans to open a national call center to help local and state law enforcement ...