The Singapore Tourism Board (STB) and AirAsia MOVE signed a strategic partnership on Thursday, 17th April. This agreement ...

What used to be a serious issue mainly in Southeast Asia is now the world’s problem Scam call centers are metastasizing worldwide "like a cancer," according to the United Nations, which warns the ...

An FIR has been lodged against IAF officer Shiladitya Bose following a road rage incident involving a call centre employee.

AirAsia X (AAX) celebrates the first anniversary of its Kuala Lumpur-Almaty route, marking a successful year of ...

Nadia Omer, CEO of AirAsia MOVE, and Juliana Kua, Assistant Chief Executive (International Group) of the Singapore Tourism ...

Low-cost airline operator Thai AirAsia X aims to increase its registered capital by 1 billion baht as part of its plan to ...

An AirAsia Philippines flight headed to Puerto Princesa made an unscheduled return to Manila shortly after departure on Thursday afternoon due to technical concerns, the airline confirmed in ...

And it's extra handy when there's not much to do but sleep.

A fintech founder in the US has been charged with fraud after it was found that his artificial intelligence shopping app relied heavily on Philippines call centre employees to complete the purchases ...

A fintech founder in the US has been charged with fraud after it was found that his artificial intelligence shopping app relied heavily on Philippines call centre employees to complete the ...

The Faridabad police Tuesday arrested 11 women and a man allegedly involved in a fake call centre operation that defrauded victims of at least Rs 35 lakh across multiple states by pretending to ...

Contact centres anticipate a surge in customer interactions on these platforms, adding new pressure on agents to manage multiple platforms simultaneously while maintaining high service standards.