OpenAI's CEO believes that AI systems will be capable of figuring out "novel insights" in 2026, he said in a blog post.

The CEM Africa Summit 2025 is set to redefine the future of customer experience (CX) by placing Artificial Intelligence (AI) at the heart of the conversation.

According to Kevin Miller, AWS’ VP of global data centers, generative AI is reshaping infrastructure needs — driving new approaches to energy sourcing, cooling and water recycling. AWS now uses water ...

Meanwhile, this year’s BSG Awards Ceremony honored excellence across the Baltic and Nordic regions, with standout winners ...

Rio Tinto has built a tool called ReconAI to help it identify “chronic issues” affecting assets such as autonomous ...

This strategy does more than attract global investment.

Some 500 executives and managers from a wide range of Iowa companies will be in Council Bluffs for this week’s annual ...

Mosaicx, a pioneer in customer experience, announced the launch of the next era of its Engage product.

The 2025 edition of SiGMA Asia brought more than 13,000 delegates to the SMX Convention Center in Manila from June 1 to 4, ...

The Military Conference 2025 has added a health summit to its showcase of military- and veteran-themed events at its annual ...

The company will demo the next-generation AI-native platform at Customer Contact Week (CCW) in Las Vegas from June 9-12. Building on 30 years of CX experience, Mosaicx, part of WestCX, within the West ...