The Hamilton County 911 center is implementing a new artificial intelligence call management program — nicknamed Evelyn — to ...

Arapahoe County Sheriff's Office now has has a behavioral mental health specialist working in the dispatch center.

Prepared, the leading AI platform built to revolutionize emergency communications, today announced that the City of Baltimore ...

The agency is making strides to augment its ranks and resources by filling vacancies and adding new positions. But it must ...

The Prepared platform enables our 911 call takers and dispatchers to manage a call more efficiently and effectively while reducing the unknown factors. Prepared gives our team and our constituents ...

but 911 is not the appropriate number to call if your power goes out or you require tech support,” said one E-Comm call taker. “We must treat every call as an emergency until we know otherwise ...