The key to AI success is efficiently evaluating new use cases and effectively managing existing ones. CIOs who adopt an AI ...

Information Technology Service Management (ITSM) helps keep an organization’s IT service desk and operations running smoothly by managing incidents, problems, changes and service requests, in addition ...

ServiceNow's AI features, including Now Assist, are projected to contribute an incremental 5.3% to ARPU growth annually ...

Marc Brown, former Microsoft CVP, joins the Syncro Board of Directors amid strategic ITSM initiatives and accelerated growth.

Findings show a path to more effective and efficient ITSM operations through generative AI AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds, a leading provider of simple, powerful, secure observability and ...

Flexibility, expertise, and proactivity are main qualities CIOs look for in a partnership. Vendors have to fit the bill, too, in terms of affordability, and providing potential to scale and grow.

Devoteam, a leading AI-driven tech consulting company and Atlassian Platinum Solution Partner, has launched a dedicated ...

License Manager gives IT teams centralized control over software usage across their organization, replacing manual ...

BofA Securities, Inc. acted as an exclusive financial advisor to Automation Anywhere, and J.P. Morgan Securities LLC acted as exclusive financial advisor to Aisera. For more information about this ...

Freshservice for Business Teams has doubled in ARR as an add-on to Freshservice ITSM and is now available as an independent product for non-IT functionsSAN MATEO, Calif., Nov. 05, 2025 (GLOBE NEWSWIRE ...

Acquisition delivers the most complete agentic platform and redefines ITSM for the AI era - using conversational AI to streamline service delivery and significantly reduce operational costs for IT, HR ...

Freshservice for Business Teams has doubled in ARR as an add-on to Freshservice ITSM and is now available as an independent product for non-IT functionsSAN MATEO, Calif., Nov. 05, 2025is now available ...