Q, the leading AI customer insights platform, today announced the launch of its new brand identity, including a modernized logo and a fully redesigned website. This rebrand marks a significant ...

Having the right tools isn’t just convenient—it’s essential for sustainable growth. The best solutions solve real problems and deliver measurable returns through improved efficiency, better ...

The global customer experience platforms market is poised for remarkable expansion, with forecasts indicating a surge from ...

Before handing your marketing to AI, digital strategist Jacob Kettner warns that misusing automation in the wrong areas can cost your brand trust, credibility, and even legal trouble.

Tom Eggemeier, CEO of customer service platform Zendesk, sees 80% of interactions between customers and companies likely solved by artificial intelligence within five years.

Season 27 of “The Voice” is heating up, with the Playoffs just around the corner. The “Voice” Playoffs begin on Monday, April 28. Each of the season 27 coaches — Adam Levine, Kelsea ...

WASHINGTON (AP) — A federal judge agreed Tuesday to block the Trump administration from dismantling Voice of America, the 83-year-old international news service created by Congress. A dozen ...

A federal judge agreed Tuesday to block the Trump administration from dismantling radio broadcasts from Voice of America, the 83-year-old international news service created by Congress ...