Zendesk is applying a flexible outcome-based pricing model to customer services that is unique within the industry, says CEO ...

AI tools for travel industry are streamlining booking, translation, pricing, and service—see how 7 innovations are reshaping ...

Openflow integrates Apache NiFi and Arctic LLMs to simplify data ingestion, transformation, and observability.

Company Strengthens AI-driven Voice and Contact Center Capabilities Through Expanded AWS Partnership SAN FRANCISCO, May 20, 2025 /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered customer ...

Apollo.io has named Marcio Arnecke as Chief Marketing Officer (CMO) and Adam Carr as Chief Revenue Officer (CRO).

Zendesk is one of the world's leading customer service platforms, currently wielded by major UK retailers including Tesco, ...

Snowflake is addressing the complexity of migrating legacy data systems into the Snowflake ecosystem with SnowConvert AI, a ...

Snowflake Intelligence, launching soon in public preview, allows non-technical users to query and act on structured and ...

AI is not a magic bullet—it is a tool that requires thoughtful, critical engagement to yield its full potential.

Snowflake Intelligence allows business users to harness AI data agents to analyze, understand, and act on structured and ...

At its annual summit, Snowflake announced Openflow, a data ingestion service that can integrate any data type from virtually ...

Common use cases of AI in the supply chain illustrate the benefits for companies of integrating AI into their operations.