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Uber Technologies Inc. was accused in a lawsuit of violating the Civil Rights Act by firing minority drivers based on how they’re rated by customers. “Uber is aware that passengers are prone ...
Every time you finish an Uber ride, you give your driver a rating from one to five stars. Chances are you probably don't put a lot of thought into that rating, but for Uber drivers, it's crucial.
A federal court judge says Uber’s driver-rating system may be affected by passengers’ racial bias. In a hearing this week about a lawsuit against the Bay Area ride-hailing giant by an Asian driver ...
Your rating is the number displayed under your name, Uber explains on its website. "The rating system works to make sure that the most respectful riders and drivers are using Uber," the website ...
The company relies on a star rating system, which the lawsuit says disproportionately leads to the firing of people who are not white or who speak with accents. "Uber has long known that relying ...
Ride-hailing app Uber is being sued over allegations that the company’s rating system for drivers is racially biased, according to a complaint filed Monday in federal court. A former driver for ...
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Uber could be replacing its five-star rating system with an emoji rating system, Quartz' Josh Horwitz reports. One user who tweeted his rating screen from Texas was shown a smiling face ...
A federal court judge says Uber’s driver-rating system may be affected by passengers’ racial bias. In a hearing this week about a lawsuit against the Bay Area ride-hailing giant by an Asian ...