One of the earliest recorded complaints was lodged in 1750 B.C. by a Babylonian demanding a refund from a merchant who sent him copper ingots of inferior quality. "What do you take me for ...

As someone who comes from the world of Warhammer, it’s a masterclass equal parts satisfying and shocking. I went over a ...

When supply chain quality control is poor, products are more likely to break or wear out before their warranty period expires. There are a large number of failures that can occur once a product ...