Customers are dissatisfied with Copilot, rivals are circling, and Microsoft insiders are skeptical: a BI exclusive.

From consumer products to clinical trials, anything that is designed without input from its intended recipients will likely feel disconnected from their needs. Conversely, systemically gathering their ...

Eighty-seven percent of those surveyed say digital data and analytics build customer trust and improve satisfaction.

The holiday shopping season represents a pressure point where businesses commonly either fulfill expectations or flounder.

Thinking about taking out a mortgage loan? Current mortgage rates fall to 6.88% for 30-year terms, while 15-year terms ...

The Rolling Stones said, "You can't always get what you want, but if you try, sometimes you get what you need." Unfortunately, Napanee Town Council is not Mick Jagger, and ...