The fraud was discovered after Patricia Prabhu, who has been a customer of the bank since 2014, handed over three cheques to ...

The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

Ever wonder how firms divide up their customers? Well this method focuses on the profitability of a customer group and the loyalty of a customer group. Customer Relationship Groups: Butterflies, ...

The mismatch causes problems when CRMs are deployed for government initiatives. CRMs are built to support a linear sales ...

Ubisoft UK has warned its sales will be lower for its current financial year thanks to fewer new games and a major change in ...

Exzeo Group, Inc.’s IPO launches with strong growth, margins, and nationwide expansion plans. Click for my updated look at ...

Campaigns fade. Relationships scale. That’s the real superpower. The smartest way to grow your customer base is through relationships. They are businesses’ most underestimated superpower — creating ...

In the future, driving business excellence will not be enough. Cultivating genuine human connection will be equally essential ...

An automotive repair group with multiple sites across the North of England has secured investment from an affiliate of private equity firm Sun European Partners. A host of local firms ...

Signs that the Issa brothers are out of their depth in the cut-throat world of supermarkets are there for all to see.