Call routing: Callbots can send calls to the appropriate department or live CSR, streamlining operations and reducing wasted ...

While the snow has moved out and temperatures were a bit warmer for Oklahoma on Friday, freezing temperatures will return overnight.

From 25 foot long ladders to smoke and carbon monoxide detectors, these fire safety tools are essential additions to your emergency preparedness kit.

This article emphasizes the overlooked importance of marketing and design in the PVF and HVAC industries, urging a mindset ...

Let’s face it. A lot of newcomers in Fort Worth (looking at you, Californians) aren’t sure how to handle Texas snow. Here’s a ...