Moneypenny offers award-winning telephone answering services for SMBs ... with “bots” or AI-led prompt response systems when they call in. While automated answering services can be helpful ...

As AI technology continues to evolve, the possibilities for improving the patient or customer experience will only expand.

As of May 22, 2025, the Toronto Police Service 911 communications centre's next-generation system will send text messages for call-backs.

Also: A Wix executive explains how YouTube draws more shoppers, Target is succeeding with self-checkout, Google still ...

Project Astra is Google’s most ambitious AI project, and its next job is to figure out how to involve itself in your life ...

To historians and archivists, it points to the possibility that Trump’s presidency will leave less for the nation’s ...

Today's call centers offer businesses a wealth of valuable features to help answer customers' calls faster and provide e ...

In today's fast-paced business world, missing customer calls means losing opportunities. An AI answering service helps ...

Acura resurrects its most controversial nameplate for its most important new model.The first ZDX was a bit of a moonshot for ...

As gear maintenance evolves, mortgage pre-approval will probably end up embedded into broader digital financial ecosystems.

In today's fast-paced healthcare environment, efficiency and patient satisfaction are more critical than ever.