As AI technology continues to evolve, the possibilities for improving the patient or customer experience will only expand.

As of May 22, 2025, the Toronto Police Service 911 communications centre's next-generation system will send text messages for call-backs.

Project Astra is Google’s most ambitious AI project, and its next job is to figure out how to involve itself in your life ...

To historians and archivists, it points to the possibility that Trump’s presidency will leave less for the nation’s ...

Acura resurrects its most controversial nameplate for its most important new model.The first ZDX was a bit of a moonshot for ...

As gear maintenance evolves, mortgage pre-approval will probably end up embedded into broader digital financial ecosystems.

Efficient customer service solutions are essential for any online store. Shoppers expect quick answers, personalized ...

Arizona Diamondbacks pitcher Corbin Burnes recently learned something about baseball’s Automated Ball-Strike System (ABS) he found worrisome. “There is a margin ...

ElevenLabs' platform lets you customize the voice based on context or personal preference. It's the AI audio provider for ...

John Klein is a solutions architect at CDW and an industry expert in communication and collaboration platforms. He has ...

Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human ...