The difference, he said, is the vendor's focus on the channel. Unlike in years past, Acer America now sells nearly 80 percent of its PC products through solution providers--with 20 percent through ...

Acer also made note of its lack of a direct sales force twice in the letter to channel partners. "As the #2 worldwide notebook PC provider (#3 overall) and ONLY worldwide PC OEM not to have a ...

His replacement joined Acer from rival PC firm Compaq in 2002, where he was responsible for directing the company's channel strategy and development in EMEA. Acer said: "Neil has been in the IT ...