Both of Meagan Sullivan's parents were emergency medical technicians and her father also worked as a police officer and, ...

The Hamilton County 911 center is implementing a new artificial intelligence call management program — nicknamed Evelyn — to ...

Investigates has been looking into the circumstances surrounding an armed robbery at a beer store in the city of Pittsburgh.

The City of 911 Call and Dispatch Center plans to use artificial intelligence to improve emergency responses, the AI platform ...

Just across the room, 911 dispatchers first receive the call ... working directly with patients at a local hospital. She also was a call taker on America's Most Wanted, working very closely ...

The Prepared platform enables our 911 call takers and dispatchers to manage a call more efficiently and effectively while reducing the unknown factors. Prepared gives our team and our constituents ...

The head of the Allegheny County 911 center told 11 Investigates the initial caller at 5:55 p.m. spoke broken English and was difficult to understand, but said the call taker made several critical ...