News

Coming soon, Zendesk's knowledge graph will also work with third-party services like Confluence, Docusign and Asana. "What if I don't have a knowledge base," asks Lisa Kant, SVP of Solutions and ...
Coming soon, Zendesk's knowledge graph will also work with third-party services like Confluence, Docusign and Asana. 2025-03-26T16:54:35.629Z "What if I don't have a knowledge base," asks Lisa ...
The “sophisticated” AI-powered bots can be integrated with any knowledge base and customized to respond to “the most intricate use cases.” Zendesk’s AI Agent having a conversation.
As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph ...
Commissions do not affect our editors' opinions or evaluations. Zendesk Talk is a multichannel contact center that lets you serve customers across multiple channels, including voice, chat ...
The Berlin-based company provides an AI chatbot and ticket automation to a growing enterprise customer base including Finnair, Taskrabbit, Zalando, Stitch Fix, Lush and Zendesk itself ... parse ...