Zendesk keeps getting smarter. The helpdesk provider today announced Zendesk Guide, a knowledge base product imbued with deep learning algorithms to provide more intelligent, contextual customer ...

New Delhi [India], May 4 (ANI-NewsVoir): Zendesk, Inc. (NYSE: ZEN) today introduced Zendesk Guide, a smart knowledge base solution that captures the collective knowledge of an organization and ...

Zendesk Guide is one of Zendesk's major growth drivers, which is primarily a customer self-service product. The product is developed by a knowledge base which powers both customer self-service and ...

per month and bundles assorted Zendesk products together, like Guide, Chat, and Talk, which allow businesses to communicate with clients and customers more efficiently through different channels ...

Zendesk Guide is a revamped knowledge base product featuring the Answer Bot, an artificial intelligence (AI) assistant, and a new, agent-focused content creation app.