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How CEM Africa, the continent's leading CX summit signals the next wave of customer experience innovationCustomer expectations are evolving, and businesses must keep pace to stay competitive. The Customer Experience Africa Summit ...
Building on the momentum of the recently launched Zendesk Resolution Platform, a complete AI-first solution that integrates ...
Tom Eggemeier, CEO, Zendesk, at Showcase 2025 in London In the Customer Experience (CX) sphere, many companies expect that using AI-powered agents to answer customer service calls will allow them to ...
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