In the early 2000s, Verizon Wireless launched a successful ad campaign with a series of commercials featuring the “Test Guy” who trudged through various locales asking, “Can you hear me, now?” I ...

CONSUMER INVESTIGATOR BRIAN ROCHE HAS SOME ANSWERS. CAN YOU HEAR ME? GOOD. SO LET ME START BY TELLING YOU I HAVE NEVER HEARD OF ANYONE LOSING MONEY BECAUSE THEY ANSWERED YES TO THAT QUESTION ON THE ...

You’ve likely been in countless phone calls with friends or family where someone wanders into a dead zone and the call starts breaking up. You or the other person ...

You know him as the “Can You Hear Me Now” guy, or perhaps the Verizon Guy, or the Test Man as he’s called within Verizon, but his real name is Paul Marcarelli, and he’s finally allowed to speak. The ...

One of the best-known characters in modern advertising is returning to work. Actor Paul Marcarelli played a “Test Man” for Verizon, clad in a gray jacket and horn-rimmed glasses for nearly a decade in ...

The commission said scammers use recordings to authorize unwanted charges. — -- The Federal Communications Commission is warning consumers about a new scam that is hooking consumers with just one ...

Never trust your mute. I mean NEVER. Not in a phone-line-based class, not when using your Bluetooth headset, the built-in microphone on your laptop, or earbuds. NEVER. If you’re watching TV during ...