Digital Vaults have become a fundamental component in the modern technology stack within financial services and wealth management, moving away from a “nice-to-have” to an absolute must-have piece of ...

Digital payments are often presented as a way to bring more people into the financial system. Mobile wallets, online ...

What Is Digital Financial Inclusion? Digital financial inclusion revolves around ensuring that all individuals and businesses, particularly those in underserved or marginalised communities, have ...

Innovation in financial services is gaining acceptance in Indonesia, and its benefits are becoming increasingly evident. To bring confidence and trust towards digital financial services among ...

Scaling digital financial services in the African region is critical to enable and achieve economic and social development, driving access for those that remain unbanked and underserved. In this ...

Most banks are still talking about AI as a feature to “add on,” but beneath the surface, the real transformation is already underway.

The emergence of financial technologies—fintech—has become an engine of change, promising to expand access to financial services and give a boost to financial inclusion. The ownership of accounts in ...

Financial inclusion is a key policy objective that central banks, especially those in emerging and low-income countries, are considering for retail central bank digital currency (CBDC). If properly ...

According to Fenergo estimates “poor customer experience” is costing financial institutions $10 billion in revenue per year. 36% of financial institutions have lost customers due to inefficient or ...

Kenya’s banking sector is undergoing a profound transformation as digital technologies increasingly redefine how financial services are delivered, accessed, and regulated.In recent years, the country ...