Addressing its Impact 360 ® Workforce Optimization ™ (WFO) implementation will be Verint customer Combined Insurance. The presentation titled "All Together Now! Taking a Unified Approach to ...

Verint® Systems Inc. announced that it has earned two prestigious CRM magazine “Service Winner” awards—the publication’s highest honors—in the categories of Workforce Optimisation (WFO) Suite and ...

According to the report, Verint retained significant workforce optimization (WFO) presence in all global regions. DMG cited Verint for dominant market leadership in Asia-Pacific where its 53 ...

The two businesses were part of Verint for the next 20 years. Verint became a leader in workforce optimization (WFO) after we merged with Witness. In 2006, we created the WFO category. In 2021, we ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (Nasdaq: VRNT) today announced that it has been named the leader in sales of workforce optimization (WFO) solutions for the back-office ...

Belgium biopharma UCB has partnered with Verint Systems to launch a new app for Parkinson’s patients ... and outcomes reported by patients via a mobile device, they plan to ultimately make ...

Using Verint WFO technology designed specifically for banks and financial institutions--such as call recording, quality monitoring, voice of the customer analytics, workforce management ...

The report defines workforce optimization (WFO) as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate ...