Barry Cooper, President, CX Division, NICE, said, “We are thrilled to be recognized by DMG Consulting as the WFO/WEM market share leader and will continue to focus on innovating solutions to improve ...

Dublin, Nov. 30, 2021 (GLOBE NEWSWIRE) -- The "2021 Workforce Optimization/Workforce Engagement Management Mid-Year Market Share Report" report has been added to ResearchAndMarkets.com's offering.

Contact center analyst and consulting firm DMG Consulting in July reported that despite overall market maturity, many of the 36 leading vendors that sell workforce management suites to contact centers ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has been recognized as a market leader in DMG Consulting’s latest Contact Center ...

Dublin, March 21, 2024 (GLOBE NEWSWIRE) -- The "Advancements in Contact Center Workforce Optimization Worldwide" report has been added to ResearchAndMarkets.com's offering. The report defines ...

MINNEAPOLIS, MN--(Marketwired - Jan 23, 2017) - Calabrio, a leading provider of customer engagement and analytics software, today announced that Gartner, Inc. has named the company as a Visionary in ...

Verint’s Kelly Koelliker, director, content marketing, will join a roundtable discussion on WFO best practices. To improve workforce engagement, organizations combine various technologies to enhance ...

Dublin, Jan. 20, 2023 (GLOBE NEWSWIRE) -- The "2022-2023 Workforce Optimization/Workforce Engagement Management Product and Market Report" report has been added to ResearchAndMarkets.com's offering.

DUBLIN--(BUSINESS WIRE)--The "2021 Workforce Optimization/Workforce Engagement Management Mid-Year Market Share Report" report has been added to ResearchAndMarkets.com's offering. This 17th annual ...

NICE (Nasdaq: NICE) is recognized in DMG Consulting LLC’s Contact Center Workforce Optimization/Workforce Engagement Management Market Share Report as the market share leader in total workforce ...