Its WFO/WEM capabilities are “very complete and comprehensive,” according to Dick Bucci, founder and chief analyst at Pelorus Associates. “As the first company to even launch a workforce scheduling ...

Last year was an excellent one for sales of workforce optimization/workforce engagement management (WFO/WEM)-related systems and applications. This positioned vendors to invest heavily in their ...

DUBLIN--(BUSINESS WIRE)--The "2021 Workforce Optimization/Workforce Engagement Management Mid-Year Market Share Report" report has been added to ResearchAndMarkets.com's offering. This 17th annual ...

Calabrio Highly Commended at The CX Awards 2025 for its Workforce Engagement Management Platform. contact centre awards ...

NICE (Nasdaq: NICE) is recognized in DMG Consulting LLC’s Contact Center Workforce Optimization/Workforce Engagement Management Market Share Report as ...

Verint ®, The Customer Engagement Company™, today announced that it has been recognized as a market leader in DMG Consulting’ s latest Contact Center Workforce Optimization Market Share Report.*.

Dublin, Nov. 30, 2021 (GLOBE NEWSWIRE) -- The "2021 Workforce Optimization/Workforce Engagement Management Mid-Year Market Share Report" report has been added to ResearchAndMarkets.com's offering.

Calabrio, a leading provider of customer engagement and analytics software, today announced that Gartner, Inc. has named the company as a Visionary in the January 2017 Gartner Magic Quadrant for ...

Dublin, May 15, 2020 (GLOBE NEWSWIRE) -- The "North American Contact Center Workforce Optimization Market" report has been added to ResearchAndMarkets.com's offering. Workforce optimization (WFO ...

Verint ® (NASDAQ: VRNT), The Customer Engagement Company ®, today announced its achievement of perfect scores in multiple customer satisfaction categories in DMG Consulting LLC’s 2022-2023 ...

Dublin, Nov. 30, 2021 (GLOBE NEWSWIRE) -- The '2021 Workforce Optimization/Workforce Engagement Management Mid-Year . عربي. Log in. Remember Me ...