Yahoo Finance

Volaris Achieves 70% Reduction in Cost Per Interaction and Handles 3x Call Volume in Contact Centers with Verint Bots

MELVILLE, N.Y., July 22, 2025--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced that Volaris, Mexico's largest airline, achieved breakthrough success in customer ...

Volaris Completed EASA-Mandated A320 Inspections and Repairs with No Cancellations and Minimal Delays

Enrique Beltranena, Volaris’ President and CEO, said : “Our technical and operational teams responded with exceptional speed ...
Morningstar

Volaris Achieves 70% Reduction in Cost Per Interaction and Handles 3x Call Volume in Contact Centers with Verint Bots

This project achieved 70% lower cost per interaction in Volaris’s contact center by using Verint bots to accelerate CX Automation. After successfully moving its service to digital channels, Volaris ...
Seeking Alpha

Volaris Achieves 70% Reduction in Cost Per Interaction and Handles 3x Call Volume in Contact Centers with Verint Bots

Mexico’s Largest Airline Increases CSAT by 30% Across Five Million Yearly Customer Interactions Using Verint CX Automation Volaris moved its customer service to primarily digital channels, including ...