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I'm a hotel manager in London - here's how I moved the property up the Tripadvisor ranking from 272nd to FIFTH
Unreliable lifts, noisy and failing air conditioning, insufficient seating for breakfast and queues at check-in. Those were the sort of complaints levelled by guests at Royal Lancaster London ...
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Tripadvisor names UK B&Bs among best places to stay in the world
Travel website Tripadvisor has named the best ... and the best sustainable hotels. The best hotel in the UK is The Resident Covent Garden in London. Seven out of the top 10 properties are located ...