The importance of employee learning is well-established. According to a report by LinkedIn, 9 out of 10 global executives plan to either maintain or increase investment in learning and development for ...

Zapier reports that structured AI training boosts employee productivity and adoption, helping teams use AI effectively and ...

Poor customer service can hurt your business. But just how badly might surprise you. Just ask United Airlines. In 2008, musician Dave Caroll and his band Sons of Maxwell were traveling on United ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

In the past, my company had problems with employee morale, retention and even performance. But when I began to introduce innovative training programs, not only were my employees more skilled and happy ...

The holiday season is fast approaching, which means many businesses are in the process of hiring and training seasonal employees. Holiday shopping can be stressful, which means providing exceptional ...

Learn how offering professional development programs for your employees will benefit both your workforce and your business.