“If your period is late, here’s what you do: Boil up half a bottle of red wine and drink it while it’s hot. Then stand on a chair and jump off several times. That should take care of it.” It was March ...

In 1998, just a few weeks into my new role as vice president of technology at PepsiCo, I was handed what felt like an impossible assignment: consolidate two major service organizations—Pepsi’s ...