ServiceNow's AI features, including Now Assist, are projected to contribute an incremental 5.3% to ARPU growth annually ...

On the London stop of its European tour, ServiceNow revealed how two large banks are using its cloud-based IT service management software to reduce ticket response times. Royal Bank of Scotland has ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...