No matter your industry, we are all operating in a customer service environment that is increasingly fast-paced. With tech developments racing ahead, clients naturally expect customer service ...

We Energies has been named the recipient of the 2025 ReliabilityOne award for excellence in delivering reliable electric service in the Upper Midwest. The award, based on 2024 ...

The tenets of being cost-conscious and focused on service excellence seem to be in direct contradiction. After all, investing in providing a strong customer experience comes at a cost to the ...

At the University of North Georgia, a State Leadership Institution, leadership is not just a concept—it's a way of life. Our commitment to leadership permeates every aspect of our university, shaping ...

[caption id="attachment_36027" align="alignright" width="283"] (l-r) Derek Levey and Aries Haygood; Derek Levy received the Service Excellence Award[/caption] There ...

We all know that opportunity for a first impression is critical. So the Department of Commerce through Miami University Regionals E-Campus has designed an online four-week course to help you and your ...

NORTHAMPTON, Mass. (WWLP) – Herrell’s Ice Cream has been awarded the City Beat News 2025 Spectrum Award for Service Excellence. This is the second year that Herrell’s has received the Spectrum Award ...

Amidst its many challenges, the pandemic has revealed a unique opportunity for customer service organizations. On one hand, it has elevated the importance of customer service to nurture customers to ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Tal Almog 1.80 seconds.

Daviess Community Hospital held a special reception on Thursday, Oct. 30, to recognize the employees who taught this year’s Service Excellence Workshops—an integral part of the hospital’s ongoing comm ...

RIT honored the service and dedication of its employees with the Presidential Awards for Outstanding Staff ceremony on April 2. The annual awards are presented to staff members who exemplify ...