Over-apologizing can "soften your message" and "make others perceive you as weak," says communication expert Lorraine K. Lee, ...

Saying the words “I’m sorry” or “I apologize” is non-negotiable in any decent apology, big or small. Avoid terms like “I regret” or “I feel really bad about what happened.” ...

One of the suggestions was to say “thanks for your patience” instead of “sorry I’m running late.” I disagree with this one. I think it’s perfectly fair to apologize for keeping someone ...

Do you ever say “I’m sorry” when there’s nothing to apologize for? Maybe you apologize when asking for help, speaking up in a meeting, or even when someone else bumps into you! While ...

When you’re running a few minutes late for dinner with friends, are the first words you say to the table, “I’m so sorry, I should have left earlier,” even though no one is upset?

When you're thinking about what to say instead of "I'm sorry for your loss," consider the unique relationship the two family ...

Did you slip in a “sorry?” Take it out, now. When I help a woman, she will often say, “I’m sorry I took up so much of your time.” My response? “You did nothing wrong, why are you ...

A Texas father wants people to stop saying, "I'm sorry" when they learn he has four daughters. "My daughters can understand you," Austin von Letkemann, a military intelligence officer in Fort ...

A few months ago, a young client of mine shared how she had badly mishandled a project at work. The particulars aren’t exactly important. She did what we all do at some point in our careers ...

“Is this a struggle session? Are we in China? I’ve already said I’m sorry, and I’m done saying I’m sorry,” Mr. Jones responded, as his lawyer shouted objections. Mr. Jones was set off ...