On Tuesday, Amazon Web Services, the online retailer's massively profitable cloud computing arm, introduced AWS Connect — a new service that lets businesses set up their own call centers built on ...

Salesforce, Inc. CRM is making its Data Cloud platform a key part of its growth strategy. Data Cloud platform brings together customer data from multiple sources and makes it usable across Salesforce ...

Salesforce Inc. today announced plans to acquire Doti Ltd., a startup with an artificial intelligence search platform for enterprises. The deal reportedly values Israel-based Doti at $100 million. The ...

Salesforce Inc. today unveiled a new real-time data platform called Salesforce Genie that will power the company’s suite of customer relationship management products, allowing its customers to deliver ...