Because no salesperson can ever have enough of a sales "pipeline," software giantSalesforce.com on Thursday unveiled what it calls an AI-driven sales agent and an AI coach to train salespeople. As ...

Salesforce launched Agentforce 360, its AI agent platform, automating tasks from IT support to sales. CEO Marc Benioff reports 12,000 paying users, calling it the fastest-growing product. The platform ...

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...

As the annual Dreamforce jamboree later this month thunders ever closer, the drumbeat of Salesforce announcements quickens pace. Today the company is launching new tools that lets business users build ...

Einstein Automate, which appears to be a mix of robotics process automation melded with MuleSoft tools to connect apps and orchestrate workflows, highlights how Salesforce is looking to leverage ...

Slack has added new integrations with Salesforce’s customer relationship management (CRM) and customer service apps, part of its ongoing push to bolster connections with other “best of breed” cloud ...